Return Policy: All software license sales are final, due to their nature, NO REFUND OR EXCHANGE. Use free downloads with limited functionality to try out the products. If you have problems activating the license or using the licensed functionality, please, check the Documentation or contact firstname.lastname@example.org with the name of the product for assistance.
We can make an EXCEPTION and refund your purchase in case the licensed functionality, when installed and used correstly, doesn't work on your machine, with a proof it doesn't work. Please, send a refund request to email@example.com. Include the following information:
- The details identifying the transaction (product, purchase date, your name or your organization name, email, billing address; don't sent your credit card number, please)
- Screenshots demonstrating the problem
- Your OS name and an explanation how to reproduce the problem